CHECK-IN TIME – 04:00 PM
CHECK-OUT TIME – 11:00 AM
Early check-ins are available based on availability. A small fee may apply.
Late check outs are available for a small fee and is based on availability. Please contact the front desk for additional information.
FRONT DESK OFFICE HOURS
Our front desk is open 24/7.
FRONT DESK – DIAL 0
GUEST ROOMS – DIAL ROOM NUMBER
EMERGENCY – DIAL 9 + 911
WIRELESS INTERNET
High speed wireless internet is complimentary.
Network Name: Best Western Plus Hotel
Password: sf415
PARKING
Complimentary parking is available to all registered hotel guests. Our hotel is not responsible for any items left in vehicles on the property grounds. Only one registered car may be parked in our private parking lot. Any additional unregistered automobiles parked in our lot may be towed at the owner’s expense. There is overflow parking on the public street.
ACCEPTED PAYMENTS METHODS
Visa, MasterCard, American Express, Discover. This hotel reserves the right to pre-authorize credit cards prior to arrival.
SMOKING POLICY
Our hotel does NOT permit smoking. A cleaning charge will be assessed to the guest should they smoke in the guest rooms.
PETS
Our hotel does NOT allow pets on its premises. A cleaning charge will be assessed to the owner should they bring their pet(s) in the guest room. ADA Defined Service Animals are welcome.
CHILDREN AND EXTRA BEDS
We charge $15 per additional adult above double-occupancy. We consider children age 12 and over as adults. Rollaway beds are available for $20 additional per night and foldable crib/playpen is available for toddlers at no additional cost. Special arrangements can be made at the time of check-in and are subject to availability.
LOST AND FOUND
Please contact the Front Desk for any items that you have lost or found.
HOUSEKEEPING/EXTRA LINENS
Please contact the Front Desk during normal office hours for any housekeeping needs that you might have, including extra towels, linens, pillows, or blankets. All linen and towels in the rooms are inventoried on a daily basis. In order to keep the expense of replacing linen from being passed on to our guests, please do not use our linen to clean up spills, or take any home with you. If you do decide to take our linen, you may be charged for the loss.
WAKE UP CALLS
If you would like a wake-up call, please contact the Front Desk during normal office hours.
TRANSPORTATION
We will be happy to arrange for a taxi service or make a recommendation concerning your transportation needs.
LUGGAGE STORAGE
Please contact the front desk for any details about our luggage storage service.
DO NOT DISTURB POLICY
If a do not disturb signage is place on your room door we will respect your wishes to not enter your room unless for maintenance issues or emergencies. In these certain cases our hotel reserves the right to enter the room without prior notice.
VALUABLES
Our hotel is not responsible for any damaged, lost, or stolen items.
ICE MACHINE/SODA MACHINE
Ice and soda machines are available for guest use in the vending room. Please see the map provided with this guide or contact the Front Desk for the location.
GUEST LAUNDRY
Coin operated washer and dryer are available for guest use. Laundry detergent is available for purchase in the guest laundry facility. Please see the provided map in this directory or contact the Front Desk for the specific location.
KEYCARDS
Should you lose your key card, please notify the Front Desk immediately so that a new key card may be issued with proper identification. Please return all key cards to the Front Desk upon check-out.
SECURITY
Your safety and security are of the utmost concern to us. Please familiarize yourself with the Safety Guidelines provided in this directory. If a security need arises, please contact the Front Desk or dial 911 for immediate attention.
Virmenska 4, Lviv, Ukraine